ShipSavvy Terms

TERMS AND CONDITIONS

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1 AGREEMENT

1.1 Please read these Terms and Conditions carefully. These Terms and Conditions constitute a legally binding agreement between you and ShipSavvy (ShipSavvy). By registering an account or sending or receiving a parcel with ShipSavvy (the Services), you agree to be bound by these Terms and Conditions.

This Agreement supersedes all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between you and ShipSavvy with respect to this Website.

Any alleged waiver of any breach of this Agreement shall not be deemed to be a waiver of any future breach.

ShipSavvy may amend these Terms and Conditions from time to time; continued use of the Site indicates your acceptance.

These Terms and Conditions should be read together with our Privacy Policy.

If you do not accept these Terms and Conditions, you must not access or use the Services.

If you are dissatisfied with these Terms and Conditions or any other terms, policies, or practices applicable to the Services, your sole and exclusive remedy is to discontinue access to and use of the Services.


2 REQUIREMENTS OF USE

2.1 You must be at least eighteen (18) years of age to use our Services; by doing so you warrant and represent to us that you are at least eighteen (18) years old.

2.2 To access our Services, you must open an account with us.

You are responsible for maintaining the confidentiality of your account, username, and password.

You are solely responsible for all activities that occur under your account. ShipSavvy is not responsible for any unauthorized transactions made through your account.

2.3 You agree to provide ShipSavvy with current and accurate contact information including business name, personal name, business or home address, telephone number(s), email address, and contact information for any other person authorized to ship and receive packages on your behalf. This information can be updated in your account at any time. Any misrepresentation of information provided may be subject to suspension or cancellation of your account with or without notice.

2.4 To use our Services, you must register at least one valid credit card on file and ensure there is always a valid credit card on file. ShipSavvy reserves the right to charge the credit card on file automatically for any outstanding balances, adjustments, customs fees, fines, and penalties as outlined in this Agreement.

2.5 To use our Services, you must have a valid business registration number.

2.6 Activation of your account or use of the Services represents your acceptance of these Terms and Conditions and User Agreement.

2.7 If you are accessing and using an account on behalf of someone else, you represent that you have the authority to bind that person as principal to these Terms and Conditions and all other applicable policies and agreements. We reserve the right to change, modify, or otherwise alter these Terms and Conditions at our sole discretion at any time with or without notice. It is your responsibility to review these Terms and Conditions periodically; continued use of the ShipSavvy Services will constitute your acceptance of any revised Terms and Conditions.

2.8 By opening a ShipSavvy account you represent and warrant that the information provided is true and correct, and that you shall abide by all applicable local, provincial, and foreign laws, treaties, and regulations in connection with use of your account or the Services, including those related to data privacy, international communications, international postage, and the transmission of technical or personal information. You are solely responsible for complying with all applicable export and import control laws and regulations and such other applicable laws or regulations in the order and receipt of merchandise and mail under the terms of this Agreement. You agree to indemnify ShipSavvy for any loss, damage, or claim that is made against or suffered by ShipSavvy arising from a breach of this term.

2.9 You acknowledge that providing false or misleading declarations to Border Customs including missing supporting documents, providing false supporting documents/invoices, misdeclaring items, or attempting to ship prohibited or restricted items may result in fines, penalties, and legal action. ShipSavvy has the right to refuse the transferring of any goods that are misdeclared or without proper declaration and may charge penalty fees to recoup any penalties and fines applied by customs as well as time spent dealing with such issues. Member accounts may be suspended or canceled if ShipSavvy suspects misuse or dishonesty (including providing incorrect values, inaccurate information, false invoices, or receipts).

2.10 You are responsible for reviewing, understanding, and complying with Canada Border Services Agency (CBSA) and U.S. Customs and Border Protection (CBP) rules and regulations regarding imported goods. Attempted import of prohibited items to a destination country will not be delivered and may result in fees, penalties, and fines.

2.11 ShipSavvy retains the right to close an account at any time for any purpose whatsoever.


3 OUR SERVICES

3.1 ShipSavvy facilitates the booking and delivery of parcels in accordance with Canadian and U.S. laws. ShipSavvy is not a common carrier and does not accept any liability as a common carrier. ShipSavvy may change the Services or refuse to provide Services at its discretion.

3.2 ShipSavvy Services may consist of acting as an agent of the Member for consolidation and export by receiving the Member’s package(s) to sort, pack, and consolidate. At the Member’s direction, ShipSavvy arranges for export to a ShipSavvy service address or a Member’s specified local address. Services may be provided directly by ShipSavvy or by unaffiliated service providers (e.g., freight forwarders or carriers). Members are responsible for all import obligations in the destination country. Members authorize ShipSavvy to act as agent to appoint an unaffiliated broker to conduct customs clearance and entry, if required, and to certify freight forwarder or carriers as the consignee solely for the purpose of designating a customs broker to perform customs clearance and entry.

3.3 To use our Services to import goods to Canada, you must have a valid import number and be registered on the CBSA CARM portal. Upon providing this information, you will receive a Designation of Authority request from our customs broker William L. Rutherford Limited 892673971. You must approve this request. Import Services will not be activated until these steps are completed.

3.4 ShipSavvy may provide Customs Duty and Tax estimates based on your declared description and value of goods. The actual amounts are determined by CBSA and charged to your account on the CARM portal. You are responsible for understanding your obligations as outlined by CBSA and ensuring your account is in good standing. ShipSavvy is not affiliated with CBSA and is not responsible for discrepancies between ShipSavvy estimates and actual CBSA charges, nor for any other charges or penalties applied to your CARM account by CBSA.

3.5 ShipSavvy will transport your goods across the border and handle customs clearance on your behalf. You must accurately declare description and value. Any misdeclaration is subject to misdeclaration fees (see fee schedule); repeat offenses may result in permanent suspension of your ShipSavvy account. ShipSavvy may recoup fees associated with delays caused by misdeclarations.


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